We enjoyed because the hotel staff was great. Good location. Good free breakfast as well! And nice, clean rooms...
I can't even give this location not a single star. My family and I was staying at this hotel due to the fact that we had tremendous damage from hurricane Irma and was invited to stay due to the fact that our homes had no power and the neighborhood was damaged. During our stay we were followed and put on the spot In front of everyone on our floor and told to get out immediately because the room was needed for another guess. There was other families there as well but they made it their mission to embarrass my family and I in the hallway just to run us out the room. We had young kids with us who have not even touch a single meal for the day and yet the felt the need wait until we all cleared the room. It was 9:00 am in the morning and check out is usually 11:00 am 12:00pm. During these hard times I would expect them to understand that we didn't have anywhere to go with our young kids but that didn't matter. They watched us scrabble to gather our things and didn't even feel the least bit sympathetic. Their construction workers was flirting with guess in the elevator which was very uncomfortable. It was a horrible experience no one should ever go through. I can't recommend this place to anyone. I am a hard worker. I expected that someone who work in hospitality should be more hospitable to their guesses. My family and I are currently struggling for meals in a extremely hot house with no electricity just because Holiday Inn felt as if we weren't worthy staying at their hotel. Shelters are no longer available. In such a time of hardship I expected that struggling families such as mine would have some type of help. To make matters worse it was the manager of the property who kicked us out as if we where peasants. Do better Holiday Inn!
Honestly I don't know why people complain the way they do, must like it. I was there for work and my client said " oh, it's not so good", but when I got there it was fine. Yes a bit dated, yes a bit worn but they are renovating ( hey I have worn stuff in my house and think of the 1000's of people that go through there). My room was clean, crisp linens, good towels and a very friendly staff. What more could you want? I spent 185 days in hotels last year and I would rate this one in he upper ⅓. I would like to see a better breakfast and fresh fruit at all HIE though....
Completing a remodel. Pleasant staff. Near airport.
Spectacular! Clean pool. Clean rooms. Excellent customer service from the time you check in until you check out. Breakfast is wholesome and many choices to choose from. One of my favorite locations to stay!
Holiday Inn Express Suites Miami Hialeah Miami Lakes is a US Lodging based in Hialeah, Florida. Holiday Inn Express Suites Miami Hialeah Miami Lakes is located at 6650 W 20th Ave, Hialeah, FL 33016, USA.
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