Service is OK but can be improved. I had set up a non-profit account and initially brought in all documents. My car was broken into and laptop, wallet, files were stolen a week before. I came in to buy a new computer and advised that I have a current non-profit account already at this location (I am in the system), they did not honor my account and charged me the taxes anyways. Disappointed to say the least....$192
Improved Service, The staff isn't enforcing to buy plans and other stuffs you aren't willing to purchase unlike other best Buys. Purchase and visiting this best buy is Worth it.
Good quality products but store attendants don't help. You need to beg them for help to purchase something that pays their commission.
GET AWAY FROM THIS PLACE! Obviously all the employees care about is their commission. DO NOT TRUST THEM. Bought a device and was told that if I purchased a $17.00 dollar safety plan I could return it and get a store credit for it if I returned the device beyond the return period if I didn't want to replace it with another one. Tried to return it ONE day after their 14 day return time frame... unfortunately. And I was told, in few words, that I was stuck with it and there was nothing they could do. Oh, and that protection plan I purchased foolishly thinking I could at least I could get a store credit for... it doesn't work like that. Unless, the device is broken and then I just get another one. Meaning, I was completely misinformed by the employee who sold me the product, but apparently it is all my fault. Never setting foot on this place ever again and watch out for their "protection plans."
Good customer service very helpful and not too pushy on the stuff that I don't like protection plans and so on.
Best Buy is a US Electronics Store based in Hialeah, Florida. Best Buy is located at 4001 W 20th Ave, Hialeah, FL 33012, USA.
Please contact with Best Buy using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Best Buy opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.