Will keep returning there.
I will never rent a car with Hertz and I will advise my insurance company.
Excellent service and excellent pricing. The staff was very professional and very polite they worked to find the ideal car at the best price. I will be using their services again moving forward when I am in the Miami area
I will say this is the worse place to rent a car. The manager Chris does not spend a minute to explain the paper work .at the end you get charge with thing that you don't even know you should pay from your pocket.
I do not know how a company let somebody like Chris be a manager or employ person like him, his coworkers have the same opinion, he is vulgar, rude, uneducated and has not respect for the costumers.
The service at this location is always nice! Employees are pleasant and helpful but it is always crowded so there's a wait.
Best staff. Best cars. Best prices. Best service.
Airport Hertz, in contrast, was a horrible experience,even tough it was confirmed and paid for 5 weeks in advance.
Excellent.
This is by far the worst car rental location in America, it gives Hertz a bad name. The location had added a "$100 delivery fee" and there is no mention of this prior to picking up the vehicle. This seems to be a cash grab because there is no way of knowing that the car is being delivered from somewhere else. I have tried to speak with the manager Chris at this location and cant believe how rude I was being treated and spoken too. As a loyal Hertz Gold member I expected much better customer service. Go with any other location or company.
I put one star because was the only way to post but they have 0
Hertz is a US Car Rental based in Hialeah, Florida. Hertz is located at 16525 NW 57th Ave, Hialeah, FL 33014, USA.
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