Horrible experience. The customer service was terrible and there was no organization. You enter and the security by the door speaks with attitude. Place definitely needs a change.
Terrible, security guards not properly trained disaster, employee, rough treatment to customers, shame to this office.
I arrived at 8 am and there were more than 90 people in line but once it was opened at 9 am, I was able to accomplish 2 goals there in 25 minutes. Very professional staff with the right attitude and right answers, I felt very well treated and my concerns resolved very quickly and as needed. Many thanks SSA staff, keep the positive attitude and superior professionalism.
The reason I went here was to update my immigration status and it didn't take more than 30 mins. When you get a number for this state that the reason is "other" on the computer. Can't speak for any other reasons to go here or how long it would take for those...
The place has some terrible employees and they tend to skip numbers. Sat in the front row and waited an hour and a half to then hear my number was skipped by 2 numbers. Then they complain to you for missing it when you're just trying to see what happened with the numbers. They even give out last calls for people who miss there number but not everyone's number has a second call. Worst experience I've had yet. Hope I won't have to come back.
U S Social Security Administration is a US Local Government Office based in Hialeah, Florida. U S Social Security Administration is located at 6500 W 21st Ct, Hialeah, FL 33016, USA.
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